Argentina's Resolution 893/2025 modernizes the "Customer Defender" figure: it allows independent, panel-based bodies, selection
Yesterday, 14:22
🇦🇷Argentina’s Resolution 893/2025 modernizes the "Customer Defender" figure: it allows independent, panel-based bodies, selection by random draw from an approved roster, fully online ODR, and decisions that become binding if the consumer accepts.
This opens the door for Kleros (with 2.0's juror certification) to serve as an impartial Customer Defender, cutting legal/ops costs for companies and giving consumers fast (≤5 days), efficient, online decisions by an impartial panel.
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